At SolutionToYourBeauty, we are committed to providing high-quality skincare, beauty, and hair products. Due to the nature of our products, please review our Return Policy before making a purchase.
Eligible Returns
Returns are accepted only if:
You received the wrong item.
Your item arrived damaged during shipping.
The product is defective upon delivery.
To request a return, you must contact us within 48 hours of receiving your order and provide:
Your order number
Clear photos or videos of the product and packaging
A description of the issue.
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns for:
Opened or used skincare, beauty, or hair care products
Human hair wigs that have been worn, washed, styled, cut, dyed, or altered
Change-of-mind purchases
Sale, promotional, or clearance items
Products damaged due to misuse or improper storage
Return Conditions
Items approved for return must be unused, unopened, and in their original packaging.
Returns must be sent back within 7 days after return approval.
Customers are responsible for return shipping costs unless the return is due to our error.
Restocking Fee
Approved returns that are not due to our error may be subject to a restocking fee of up to 15%. Any applicable fee will be communicated before your refund is processed.
Return Approval
All returns require prior approval from SolutionToYourBeauty. Returns sent without authorization may not be accepted.
Contact Us
If you have any questions about our Return Policy or need assistance, please contact SolutionToYourBeauty through our official customer support channels.
By placing an order with SolutionToYourBeauty, you acknowledge that you have read and agreed to this Return Policy.
